Motif Express Payment Terms
- 01. Payment Options
Accepted Payment Methods: Payments can be made via credit/debit card, bank transfer, online payment portals, and any other methods outlined on our website.
Currency: Payments must be made in the designated currency specified in the invoice, typically USD or the local currency of the operating branch.
- 02. Payment Due Dates
Standard Payment: Payment is due at the time of booking or when the invoice is issued unless otherwise agreed.
- 03. Advance Payments and Deposits
Advance Payments: Certain shipments may require a deposit or full prepayment. Deposits are non-refundable in cases of shipment cancellation.
High-Value Shipments: For high-value or large-volume shipments, Motif Express may require an advance payment or additional security deposit.
- 04. Additional Fees and Surcharges
Adjustments for Weight and Volume: Should actual weight or dimensions differ from those initially declared, Motif Express reserves the right to adjust charges accordingly.
Customs Duties, Taxes, and Fees: Shippers are responsible for all applicable customs duties, taxes, and fees in the destination country. These fees are typically paid directly by the recipient or added to the invoice.
- 05. Refund Policy
Service Cancellations: Cancellations made prior to pickup may be eligible for a partial refund, less administrative fees.
- 06. Disputes and Claims
Payment Disputes: Any disputes regarding billing must be reported within seven (7) days of the invoice date. Motif Express will work to resolve disputes promptly.
- 07. Disputes and Claims
Payment Disputes: Any disputes regarding billing must be reported within seven (7) days of the invoice date. Motif Express will work to resolve disputes promptly.
- 08. Amendments and Updates
Motif Express reserves the right to amend these payment terms as needed. Updated terms will be communicated on our website and apply to all subsequent transactions.
By using Motif Express services, you acknowledge and accept these payment terms. For any questions regarding billing or payment options, please contact our customer support team.